Full Service

Having access to the talents of a whole team of creative minds is a powerful thing.

As a full service agency made up of talented creatives, we’re able to tackle every step of the creative process in-house; whether you’re with us for a one-off project or as part of a longer term arrangement.

From our initial ideas to content creation, to the research and digital techniques we use to deliver them, Idenna makes things happen – we play in the gaps, share ideas and bring energetic solutions to any brief. To put it simply: we collaborate creatively to make your budget work harder and deliver the very best ROI.

It’s no coincidence that a lot of our work comes through word of mouth as we’ve been working with some of our clients for almost a decade – constantly pushing the boundaries of marketing and creativity.

Full service with Idenna means the best of all worlds. We call these SLAs (Service Level Agreement). Here’s a rough idea of how it works; after an initial meeting and conversations around your defining characteristics like your brand identity, audience breakdowns and business goals, we’ll collaboratively decide on the best creative treatment for either a particular scheme of work or the business as a whole. Then, we’ll dig down to the core of what’s needed in order to hit those business objectives, which can be a mix of any service we offer – social media strategies, film content, styled photoshoots, web-builds, SEO work, regular newsletters, graphic design, creative thinking or anything in between – whatever it takes to get #YourStoryOutThere, basically.

Throughout the course of the SLA, these processes are constantly reviewed and evaluated to check that they’re always on point, connecting with your customers in the right way about the things that matter the most.

The services included in Full Service SLAs are pretty much limitless, but here’s a little of what’s included:

  • Account Management (you’ll be introduced to a dedicated Account Manager when you come on board, who will be your new best friend and main point of contact at Idenna)
  • Monthly Account Management meetings – we love to make sure we’re staying in touch and nailing those objectives
  • Creative consultancy
  • Brief taking meetings
  • Marketing strategies
  • Crisis and PR management
  • ‘Critical friend’ analysis

If you’re looking to find out more about full service, click here.

Full Service Examples

Full Service Creative Services Cornwall - Idenna Creative